READY TO SHIP ITEMS
You can expect your order to ship 3-5 business days after your purchase date
Because our products are created just for you soon after you complete your purchase, please allow 7-10 business days for your item to ship
Orders within the United States are shipped via the United States Post Office Priority and FIirst Class shipping methods.
Estimated delivery time of 7-10 business days depending on your location. This does not include the time is takes for us to process your order (3-5 business days), and does not include weekends or holidays. The shipping times listed are “close” but not guaranteed- as a number of factors can slow down an order once it leaves our hands (such as weather, the holiday season, etc). For this reason, we are not responsible for the time in which a package travels once it has been accepted by
Due to the nature of our products, we cannot accept returns on personalized or custom orders. These orders cannot be resold, therefore, we ask that you please contact us with any questions before making a purchase.
If for any reason your package arrives damaged, please send us a photo of the package and damaged item within 5 days of its arrival. Your purchase includes insurance, so photos are needed in order to assess the damage and file a claim. Once we assess the damage of your package, we will refund your order or replace your order.
If an item is shown as delivered by the USPS tracking but you do not have it please double check the address that you entered with the order. If the address was correct we will refund or send a new item when provided with a police report number. If the address was incorrect we will resend your item as soon as it is received returned back to us.